Shipping and Returns

SHIPPING & RETURNS

SHIPPING

All items are shipped USPS Priority Mail with insurance unless otherwise chosen at checkout. 

 

RETURNS

All items may be returned in their original condition and packaging within 10 days of receipt for a full refund, exchange, or Casual Carats credit. 

If your ring is either too big or too small please send it back and we will replace it with the correct size. Be sure to measure your finger size using our test method which can be found at https://casualcarats.com/pages/sizing-chart. 

DO NOT TRY AND STRETCH THE BAND AS THIS WILL COMPROMISE THE SETTING OF THE GEMSTONE. If ring is stretched and the hole in which the gemstone setting is held is stretched or torn the ring will not be returnable.